Representing Citizens in the 2018 Boston Pride Parade was a true privilege. The colleagues who participated showed me the heart of our Business Resource Groups (BRG) and the bankâ€™s strong commitment to diversity and inclusion.
This was my first time participating in a Pride Parade. Going into the day, I was excited but also nervous about how people might react to me. Even with my glitter-covered face, Citizensâ€™ colleagues encouraged my Pride enthusiasm – every single one was supportive and equally excited to be there. Anyone could tell this wasnâ€™t just some â€œhave toâ€ volunteerism. The individuals and families who showed up put their hearts into this event.
I was thrilled and inspired by the cheering parade attendees who were happy to see Citizens Bank – some even pulled out their debit cards and yelled â€œYouâ€™re my bank!â€ The looks of sheer happiness on these customersâ€™ faces were so heartwarming because it showed that the inclusion we promote within the bank translates into how we treat each customer.
I am grateful to be a part of the Citizens Pride BRG and our involvement in the Boston Pride Parade reaffirmed for me the bankâ€™s commitment to diversity and inclusion. This event inspired me to continue participating in BRG activities and sharing our mantra of inclusion and love throughout our communities.
â€” Emily Eash, Personal Banker, Citizens Bank